About U.S.


Whether you live in a one-bedroom apartment or a multi-million dollar mansion, the desire for serenity is universal. At United Security, we provide security services that will transform your home or business into a sanctuary. Because today’s world can leave us feeling exposed and apprehensive, your security is more important than ever before.

Since 1987, United Security has served and protected the Southeast. With headquarters in Charlotte, North Carolina, and field offices in Matthews, NC, United Security covers the Carolinas and beyond. Our advanced local central monitoring center provides 24-hour supervision from highly trained security professionals.


24-Hour Monitoring

  • United Security’s central monitoring center never takes a break, providing expert supervision 24 hours a day, seven days a week, 365 days a year. What’s more, we conduct a four-year background check on all staff members and train them extensively. Our employees are registered with North Carolina’s Private Protective Services and given advanced government background screenings.

Customer Service

  • Other security companies claim to offer personal attention to every customer, but it’s nearly impossible with such an enormous client base and coverage area. At United Security, we provide local support, which means we have the resources, time and experience to devote to each and every customer. As a small locally owned-and-operated security company business, we place great emphasis on customer service and not on corporate stakeholders.


  • United Security understands that a security system can be daunting. Our Customer Service Department is on hand to answer any questions you may have regarding your system. We’ll even schedule an on-site appointment or provide immediate technical support right over the telephone.

You Can Count On US!

  • At United Security, we strive to offer the fastest response times in the industry. On average, we answer signals within six seconds of reaching our monitoring station. Whether you need the police, fire department, or emergency services, you can count on United Security to get you the help you need quickly and successfully.

Experienced and Trained Technicians

  • You will never worry if our technicians are trained and knowledgeable in the field. At United Security, we take our responsibilities as a company seriously. When you need help, we send a qualified and highly skilled technician to your home. Our Technicians are educated and licensed so that all of your installations, repairs and maintenance work are done correctly the first time.